Terms of service

Welcome to www.caalmblend.com (“Website”). This Website is operated by Caalmblend.
Throughout the site, the terms “we”, “us”, “our” refer to Caalmblend.

By accessing or using our Website, you agree to these Terms & Conditions.
Please read them carefully.

1. ELIGIBILITY

By using our Website or placing an order, you confirm that you are:

  • At least 18 years old, or
  • Using the Website with the consent and supervision of a parent/guardian.

This helps us ensure safe and secure shopping for all our customers.

2. ACCOUNT & MEMBERSHIP

You can shop as a guest or create an account.

If you register:

  • You agree to provide correct, updated and complete information
  • You are responsible for keeping your login details secure
  • We may suspend or terminate your account at our discretion if any misuse or inaccurate information is identified

Registration may not be valid where prohibited by law.

3. USE OF WEBSITE

You agree to use the Website only for:

  • Lawful purposes
  • Personal shopping or browsing
  • Activities that do not infringe or violate the rights of others

You are not allowed to:

  • Use our products for unlawful or unauthorized purposes
  • Attempt to access our systems without permission
  • Disrupt or interfere with the Website’s functionality

4. INTELLECTUAL PROPERTY

All content on the Website including images, text, designs, graphics, videos, and brand elements, belongs to Caalmblend and is protected by copyright, trademark, and other applicable laws.

You may not:

  • Copy
  • Modify
  • Distribute
  • Reproduce
  • Create derivative works

…from any part of the Website without written permission from us.

5. PRODUCTS, COLOURS & PRICING

We try our best to display product colours and details accurately. However, actual colours may vary depending on device screens and lighting.

We reserve the right to:

  • Limit quantities
  • Modify product details
  • Update pricing
  • Discontinue products

Pricing or information errors may occur. We may cancel or modify an order if an error is identified.

6. ORDERS & PAYMENTS

By placing an order, you agree that:

  • All information provided is correct
  • Payment will be made in full at checkout
  • Your order is an offer to purchase

We reserve the right to accept or reject orders at our discretion.

If we cancel an order, you will be notified through the email/number provided.

All payments are non-refundable except as stated in our Return & Refund Policy.

7. SHIPPING & DELIVERY

Shipping time may vary by pincode and location.

Once the order is dispatched, delays caused by courier partners, public holidays, or unforeseen circumstances are beyond our control.

We are not responsible for:

  • Delays after dispatch
  • Incorrect contact information or addresses shared by customers

8. RETURNS & REFUNDS

Returns and refunds are governed by our Exchange, Return, Refund & Cancellation Policy.

Please refer to the full policy for eligibility, timelines, and processes.

All sales are considered final unless covered under our policies.

9. REVIEWS, FEEDBACK & SUBMISSIONS

Any ideas, suggestions, reviews, comments or content (“Submissions”) shared with us:

  • May be used by Caalmblend for marketing, product improvement, or communication
  • Become the property of Caalmblend
  • Do not entitle you to compensation
  • Must not contain offensive, illegal, defamatory or infringing content

You agree not to submit:

  • False information
  • Spam, promotional material, or harmful content
  • Content violating any third-party rights

We may moderate, remove, or edit submissions if needed.

10. LIMITATION OF LIABILITY

Caalmblend will not be liable for:

  • Any direct, indirect, incidental, or consequential damages
  • Losses arising from the use or inability to use the Website
  • Issues caused by third-party services (including couriers or payment gateways)

Please note: To the fullest extent permitted by law, Caalmblend shall not be held liable for any claims arising from product defects, quality concerns, or performance issues beyond the value of the product purchased.

Our total liability, under any circumstances, will not exceed the amount paid for the product that forms the basis of the claim.

11. CHANGES TO TERMS

We may update or modify these Terms at any time.
Your continued use of the Website after changes are posted means you accept the updated Terms.

12. GOVERNING LAW

These Terms are governed by the laws of India.
Any disputes will be handled under the jurisdiction of courts situated in Delhi, India.

13. CONTACT US

For questions or clarifications, reach us at:

Email: contact@caalmblend.com
Instagram: @caalmblend